Conditions and Terms of the Daraaaz Store

Effective Date: March 12, 2025

1. Overview.
To Daraaaz, greetings. By visiting or using our website and services, you agree to abide by and be bound by these Terms and Conditions (“Terms”). These terms govern how you use the Daraaaz online store, products, and services. If you disagree with these terms, please do not use our website or make any purchases.

2. Establishing an Account

To use certain features or make purchases on our website, you might need to register.
You promise to provide accurate, thorough, and up-to-date information during the registration process.
You are in charge of protecting the privacy of your account information and any activity associated with it.

3. Making Use of Our Website

You commit to using our website only for purposes that are appropriate and in accordance with these terms.
You pledge to refrain from attempting to access our systems or data without permission or from doing anything that might harm, disable, or interfere with the functionality of our website.
You promise not to misuse our services in any way, including by making false orders or providing false information.

4. Product Listings

All products on Daraaaz are subject to change in availability.
Despite our best efforts, we cannot guarantee that all information is error-free, including product pricing, photos, and descriptions. The availability and prices are subject to change at any time.
Daraaaz maintains the right to limit or cancel any orders in the event of a pricing or product information error.

5. Making a Purchase and Making a Payment

When you place your order with Daraaaz, you agree to purchase the items listed at the price listed, subject to product availability.
Secure payment gateways are used to process order payments. You have to provide accurate payment details when you make a purchase.
Credit/debit cards, bank transfers, cash on delivery (COD), and other payment options mentioned at checkout are among the ways that Daraaaz takes payments.
Until payment has been successfully received, orders are not verified.

6. Delivery and Shipping

Unless otherwise specified, the client is in charge of any applicable delivery fees, which are determined after checkout.
Depending on your location and the products’ availability, delivery times can change. Delivery dates cannot be guaranteed, but we do our best to deliver within the specified time range.
Force majeure situations or delays brought on by third-party carriers are not Daraaz’s responsibility.

7. Exchanges and reimbursements

For qualified products, Daraaaz provides a return and refund policy. For information on how to return an item if you’re not happy with your purchase, please see our [Return and Refund Policy].
Items must be returned within the allotted return window and in their original packaging and condition.
Once the return is accepted, the original payment method will be used to effectuate the refund.

8. Taxes and Prices

The website’s pricing is all in Pakistani rupees (PKR), and depending on where you live, you might also be subject to additional taxes and levies.
Daraaaz maintains the right to change pricing at any moment and without warning.
During checkout, the total amount of the order will include all applicable sales taxes, shipping costs, and other fees.

9. Data security and privacy

Our privacy policy, which describes how we gather, use, and safeguard your personal information, governs how you use our website.
You agree to the collection and use of your information as outlined in our privacy policy by using our services.

10. Rights to Property

The content on our website is owned by Daraaaz or its licensors and is protected by intellectual property laws. This covers, but is not restricted to, text, graphics, product photos, trademarks, and logos.
This website’s content cannot be used or copied without Daraaz’s prior written approval.

11. Limitations on Liability

Daraaaz disclaims all liability for incidental, consequential, direct, or indirect damages resulting from your use of our products or website, to the maximum extent permitted by law.
Daraaz is not liable for any damage to your computer system or loss of data that results from using our website.

12. Termination of Account

Daraaaz reserves the right, at any time and without prior notice, to suspend or terminate your account or your access to our website if you violate these terms or commit fraud.
You can also delete your account by following the instructions on the website.

13. The Law That Regulates

These terms and conditions shall be interpreted and enforced in accordance with Pakistani law.
Any disputes or claims arising from these terms will fall under the jurisdiction of Pakistani courts.

14. Changes to the Service Agreement

Daraaaz reserves the right to update or change these terms at any time. The “effective date” will be modified to reflect any changes made and announced on this page.
It is your responsibility to regularly review these terms for any changes.